SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Mexico, Central America, South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one under the followings:
If you did not receive the order within the guaranteed time (45 business days not including 2-5 business day processing) you can request a refund or a reshipment.
If you received the wrong order you can request a refund or a reshipment.
If you do not want the order you’ve received, you may request a refund but you must return the item at your expense and the item must be unopened and unused, otherwise the refund will be invalid and the said order will not be returned to you. Thereafter, there shall be no claim against each party whatsoever.
However, the followings are not applicable for any refund whatsoever:
If your order did not arrive due to factors within your control (i.e. providing the wrong shipping address).
Your order did not arrive due to exceptional circumstances outside the control of mallsixty5.com (i.e. not cleared by customs, delayed by natural disaster).
Other exceptional circumstances not within the control of mallsixty5.com
*You can submit refund requests within 7 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page. There shall be no refund whatsoever after the 7 days.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Useful training aids that you can keep in your golf bag and use at any time
As a beginner golfer, I found these training aids extremely helpful, as did my golf trainer. The wrist holder was especially helpful, as was the elbow. I would recommend these products to any beginner golfer, or to a person who is experiencing problems with his/her game.
I’ve been using these training aids for about 2 weeks and I’m hitting the ball on target, straight and consistent (most of the time NOW!). It sure has made my game more enjoyable and has dramatically cut my score.
Was contemplating on which training aid I should get. so happen to saw this deal and really save my trouble of looking around. With these tools, I get to work on my basics and trust me you can literally feel and see the difference. Great bundle at great price.
Excellent! I’m in the very early stages of the game so they are great tools and I get to work with every single one which focus on different parts of the swing. Highly recommend if you want to have proper foundation for this game.
I particularly loved the swing trainer which was also recommended by my golf instructor. It is a simple and excellent way to help keep me on the swing plane and properly hinging my wrists. You can bring it with you and use it anywhere to keep you on track.
Now for the real test I decided to go the range to hit some balls. Every shot felt very crisp and right on target. Honestly I already have a decent swing but I think the other training aids will help me achieve my full potential. That being said I wouldn’t hesitate to buy again.
The swing trainer particuarly had definitely improved hinge of my wrists which has added about 10-15 yards on my driver and have added about 7-10 yards on my irons. Not forgetting the arm band and leg strap, both have certainly improve my upper and lower parts of my body. To me that’s a big difference, e.g. pre 9 iron was 145yds, now it’s more like 152yds. No regrets buying this bundle, really value for money.
Great practice aids and a great price. I would recommend for any golfer to keep your swing in the right planes.
Different strokes for different people maybe. I found some of these little items brilliant as I can freely choose which one to work on my weak departments. The arm gesture corrector and the swing trainer really work for me and only took minutes to sort out my “worst” swing flaw. I still love them though I don’t really use the leg thingy.